★ DPIIT Recognised Startup  •  MSME / Udyam Registered  •  LLP Incorporated

Home About Platform Experience Contact Careers
DPIIT Recognised MSME Registered 11+ Years Field Experience LLP Incorporated

Preventive Monitoring &
Service Automation Platform

For CCTV and Network Service Providers

Built from 11 years of real field experience.
Solving the daily problems of CCTV installers across India.
Dindigul, Tamil Nadu.

50,000+ CCTV Installers in India.
Running on WhatsApp, Paper Notebooks, and Memory.

Every day, the same painful questions repeat across every installer's business.

01

Lost Credentials

"What login was used for this NVR? Who has the password? Which account was used for cloud binding?"

02

Missed AMC Renewals

"When does this customer's contract expire? No central tracking — renewals get missed every month."

03

Camera Offline

"Why is this camera down — cable, PoE switch, or power? Technician visits site with zero context."

04

Repeat Complaints

"Customer is complaining for the 3rd time. What was done in the last two visits? Nobody knows."

These aren't enterprise problems. These are the daily reality of every installer in India.
Smartiva is built to solve them.

One Platform. Four Modules.
Purpose-Built for CCTV Service Businesses.

Solves: Where is the documentation for this site?

Installation Management

A single, organised home for all your installation records. Never lose information again.

  • Customer & site details
  • Device inventory (cameras, NVR/DVR, switches, hard disks)
  • Warranty tracking with auto-expiry alerts
  • Login credentials vault
  • Binding accounts & cloud service mapping
  • Installation photos and network diagrams
Solves: Did we already fix this last month?

AMC & Service Management

Complete service history for every customer, every visit, every spare part replaced.

  • Complaint ticket management
  • Technician assignment & dispatch
  • Service visit logs with photos
  • Spare part replacement history
  • Preventive visit reminders
  • AMC renewal automation
Solves: The customer noticed it before we did.

Preventive Monitoring

Smart monitoring that detects problems before your customers do. Alerts before complaints.

  • Camera offline detection
  • Hard disk health monitoring
  • Recording exception alerts
  • Time/date drift detection
  • Network connectivity loss
  • Auto-ticket creation on anomaly
Hardware layer for real-time monitoring

Smartiva IoT Monitor

A Smartiva-engineered IoT gateway installed at customer sites. Built for Indian field conditions.

  • Power status sensing
  • Internet connectivity checks
  • Device uptime tracking
  • Local network health monitoring
  • Heat tolerance & voltage fluctuation handling
  • Intermittent connectivity resilience

+ Coming Soon: Intelligent Technician Assistance — Smart workflow guidance built on
11 years of diagnostic patterns from the field.

Built by an Installer. For Installers.

01 11+ Years Field Experience

Not a lab experiment. Every feature is designed by people who have spent over a decade on rooftops, in basements, debugging cable runs in 40°C heat.

02 Real Problems, Not Imaginary Ones

We don't build features because they sound cool. We build them because we've personally been frustrated by their absence. Every module solves a problem we've lived.

03 We Use It Ourselves First

Smartiva runs our own service operations daily. If we don't depend on it, we wouldn't ask you to. Every feature is battle-tested before it reaches you.

04 Built for Indian Conditions

Voltage fluctuations. Intermittent connectivity. Heat. Multi-language teams. Tier-2 cities. We build for India's reality, not for imported product specifications.

"If we don't depend on it, the market won't either."

— Smartiva's founding principle

A Real Smartiva Solution

The Problem

In noisy industrial environments — textile units and metal scrap businesses — workers often miss important calls due to heavy machinery noise. Standard intercom systems were ineffective.

The Solution

Smartiva designed a WiFi smart switch connected to an industrial bell, controlled via a mobile app. A simple idea. No expensive intercom system. A problem solved in days.

Workers never miss a communication signal. The solution has been replicated across multiple industrial clients.

"A problem is solved only when users stop complaining — not when logs look clean."

Real solution. Real client. Real impact.

Built on a Foundation of Compliance and Trust

DPIIT Recognised Startup Active
MSME / Udyam Registered Active
LLP Incorporated Active
Company PAN & TAN Active
Majority Woman-Founder Structure Active
Madurai Kamaraj University — Internship Partner Recognised

"Our internship provided by your organisation has been recognised as one of the best in terms of training quality, industry relevance, and student outcome — among 15+ companies."

— Dr. S. Nithya, Ph.D  |  Dept. of Computer Science, SSM College of Arts & Science, Dindigul
Affiliated to Madurai Kamaraj University  •  April 2026

Current Intern Projects

Redlook

Local Business Directory
Web Application

Manufacturing ERP

Garments Industry
ERP Web Application

11+
Years of
Field Experience
100+
Installations
Completed
4+
Active
Interns

Let's Talk

Whether you're a CCTV installer wanting to know more about our platform, an investor exploring opportunities, or a business needing reliable service — we'd love to hear from you.

No 66/9/2 Katchery Street, First Floor Anandha Tower, Dindigul - 624001, Tamil Nadu
+91 96988 79060
smartivatechnologies@gmail.com
smartiva.in

We respond within 24 hours.

Thank you! Your message has been sent successfully. We will get back to you soon.